Thursday, September 18, 2008
visa q-patron-human-180908
Today was fine in working as usual... the
crowd comes by bits.. sometimes lot... some time no ppl
at all? gold class q-Faizul booking q-Faris
visa q-jon n box 4-w1nd
here comes the story... there was a bit of q at booking
visa n normal q... so came this old uncle that is
paying by cash n q at booking q ... when there was q at
normal q.... then jon informed the patron that
this is visa platinum q.. then this patron say that its okies
la... just get him the tickets.... then he got angry... start
to say n argue with jon... so jon stick to his stand....
he was right to do so... but... he start to fight back..
this is wat normally happens..
but for this situation... is normally get our staff angry..
patron don't understand... y is this q for... those kind
of stuff....so i got a solution here... when the patron
gets to the wrong q... n was angry.. just inform them
that the q is for wat... then if they are angry or
wat .. dun shout at u or something they want to
complain ... see manger... those kind of stuff.. don't
be scare... they want ur name just give them...
just smile at them n tell them that this is a special q for
visa --card holders... plz kindly refer to the front
for the q... it is stated there.. plz kindly join the normal q ...
to be fair to others... thank you..
in this part u win... so they complain they got nothing
bout u!! .. want to see manger ... just call manger out
n they will settle... in this kind of service line industries..
this is all about service standards... so keep your cool
keep ur smile on ur face n wat can they do to u???
human instinct .. jon ben n me ... went home together
on the train we talked bout how ks is singaporean..
this comes my question to all...
when u r taking mrt ... when the train come..
u r going to get in the train n happens that there
is a lot of people in the train trying to get out..
would u let them get out first or would u
be the first to squeeze in or would u let the ppl get
out of the train.... n wait by the side??
those who choose to squeeze in the train
u guys always think of yourselves first...
very ks.... u should think of others too man..
if they cannot even come out of the train.. do u
think that there is space for u to get in the train!!!
spare a thought for others!!!!
those who let the ppl in the train out first
keep up the good work!!!! u r thinking of others then yourselves!!!
this show be the way!!! nothing much to write
about today... hope all of u have good health!!!
crowd comes by bits.. sometimes lot... some time no ppl
at all? gold class q-Faizul booking q-Faris
visa q-jon n box 4-w1nd
here comes the story... there was a bit of q at booking
visa n normal q... so came this old uncle that is
paying by cash n q at booking q ... when there was q at
normal q.... then jon informed the patron that
this is visa platinum q.. then this patron say that its okies
la... just get him the tickets.... then he got angry... start
to say n argue with jon... so jon stick to his stand....
he was right to do so... but... he start to fight back..
this is wat normally happens..
but for this situation... is normally get our staff angry..
patron don't understand... y is this q for... those kind
of stuff....so i got a solution here... when the patron
gets to the wrong q... n was angry.. just inform them
that the q is for wat... then if they are angry or
wat .. dun shout at u or something they want to
complain ... see manger... those kind of stuff.. don't
be scare... they want ur name just give them...
just smile at them n tell them that this is a special q for
visa --card holders... plz kindly refer to the front
for the q... it is stated there.. plz kindly join the normal q ...
to be fair to others... thank you..
in this part u win... so they complain they got nothing
bout u!! .. want to see manger ... just call manger out
n they will settle... in this kind of service line industries..
this is all about service standards... so keep your cool
keep ur smile on ur face n wat can they do to u???
human instinct .. jon ben n me ... went home together
on the train we talked bout how ks is singaporean..
this comes my question to all...
when u r taking mrt ... when the train come..
u r going to get in the train n happens that there
is a lot of people in the train trying to get out..
would u let them get out first or would u
be the first to squeeze in or would u let the ppl get
out of the train.... n wait by the side??
those who choose to squeeze in the train
u guys always think of yourselves first...
very ks.... u should think of others too man..
if they cannot even come out of the train.. do u
think that there is space for u to get in the train!!!
spare a thought for others!!!!
those who let the ppl in the train out first
keep up the good work!!!! u r thinking of others then yourselves!!!
this show be the way!!! nothing much to write
about today... hope all of u have good health!!!
T0 end todays blog
think twice before u act...n before u say
there might be the only chance...
wat is there to lose if u never got that time?
there might always be a second chance!!
look out for others...is also consider lookin
out for yourself... try to think
positive n keep a smile on ur face
the day might not be so
bad as u think it is...
always look on the bright side!!
w1nd
s1gn1ng 0ff
think twice before u act...n before u say
there might be the only chance...
wat is there to lose if u never got that time?
there might always be a second chance!!
look out for others...is also consider lookin
out for yourself... try to think
positive n keep a smile on ur face
the day might not be so
bad as u think it is...
always look on the bright side!!
w1nd
s1gn1ng 0ff